This page is maintained by Justice Flooring to explain how we collect, use, and protect information about people who visit our website or request services from us. By using our site or submitting a request, you agree to this Privacy Policy.
Information we collect
- Information you give us: your name, phone number, email address, service address, plan or service interest, and any notes you include in a quote, subscription, or seasonal service request.
- Communications: messages you send us by phone, text, email, or our contact form, including any photos or details you share about your property.
- Site usage: standard log data such as device type, browser, and pages visited, used to keep the site reliable and secure.
How we use information
- Respond to quote requests, schedule visits, and provide the services you ask for.
- Manage subscription accounts, billing, and seasonal service reminders.
- Send service related messages such as appointment confirmations and follow ups.
- Improve our services, train our crews, and keep our website working.
- Meet legal, accounting, and tax obligations.
We do not sell your personal information, and we do not use your information for third party advertising.
Who we share information with
We share information only when needed to run the business: with the crew assigned to your job, with service providers that host our website and database, send our emails, or process payments, and when required by law or to protect our rights and safety.
How we protect information
Customer requests are stored in a secured database with access controls. Our site uses HTTPS to encrypt data in transit. No method of transmission or storage is 100 percent secure, but we work to use industry standard practices.
How long we keep information
We keep customer records for as long as needed to provide services, manage subscriptions, and meet legal and tax requirements. You may ask us to delete records that we are not legally required to keep.
Your choices
- Ask us what information we have about you.
- Ask us to correct or delete your information.
- Opt out of non essential messages by replying STOP to texts or using the unsubscribe link in emails.
Children
Our services are intended for adults. We do not knowingly collect information from children under 13.
Updates to this policy
We may update this Privacy Policy from time to time. The effective date above will be updated when we do. Continued use of our site or services after changes means you accept the updated policy.
Contact us
Questions about this policy or your information can go to contact@jusfloors.com or (313) 789-1755.
This page is provided for general information and does not constitute legal advice.